User was unable to login to the database using the ops user ops$abc so I had to change the parameter remote_os_authent parameter from false to true.
sql>alter system set remote_os_authent=true scope=spfile
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Blackout the database in OEM grid control
bounce the database as remote_os_authent parameter is a static parameter
Remove the blackout for the database
Then the user was able to login to the database
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